About

BrokerFest is a brand new experience for the UK broking community – a one-day window into how the market is changing, the year ahead, and what that means for you. Join us to network with broking’s best and brightest and get insight into what really matters: adding value to customers, differentiating in a crowded marketplace, and enhancing profitability.
BrokerFest is free to attend for brokers

keynote
Keynote

Inspiring stories and views from the top

panels
Panel discussion

Frank conversations and open debates

hotspots
Hotspot

Interactive workshops for in-depth learning

fireside-chat
Fireside chat

Informal sit-downs with intimate interviews

show-and-tell
Show-and-tell

Fast paced pitches and visual demos

breaks
Breaks

Time to make connections and build relationships

Line up

View all

Programme

08:00
Registration and networking
09:00
Welcome to BrokerFest
Martin Kornacki, brand editor, Insurance Times
Session 1 | Designing a blueprint for broking success: the strategic outlook
09:05
Keynote address | The state of the broking nation
With 35 years of experience in the insurance industry, Mike led the reorganisation of Lockton and the recruitment of a new leadership team, following the formation of Lockton International. Since then over 500 new associates have joined the company, making it the world’s largest privately held insurance brokerage firm. In his opening keynote, Mike will explore the state of the broking nation and look at how we can design a blueprint for broking success.
Mike Hammond, chairman – international operations, Lockton Companies
09:35
Presentation | Details to be confirmed
Speaker to be confirmed
09:55

Panel discussion | Distribution disrupted: surviving and thriving in turbulent times

  • Are we about to see a new wave of consolidation? Who will win and who will lose?
  • The aftereffects of M&A: are brokers losing their personality?
  • Struggling on – and near death? What is the future for personal lines broking?
  • What must brokers do now to respond effectively to direct commercial entrants?
  • How can the industry work together to focus customers on advice, not price?
  • What scope remains to cut costs while retaining service excellence?
  • What role can insurers, networks and partners play in helping brokers differentiate?
  • How can the industry continue discovering and nurturing talent to secure its future?

Andrew Tunnicliffe, chief executive officer, Aon Risk Solutions UK
Martin Oliver, managing director, Gallagher Insurance Solutions
Paul Knowles, chief executive officer, JLT Specialty
Nick Houghton, group managing director, J.M. Glendinning Group

10:35
Networking break
Session 2 | Hot spots, show-and-tell and insurer service uncovered
First, tailor your agenda by choosing from one of two in-depth workshops on industry hot topics, hosted by our expert partners.
11:05
Hot spot A | MS Amlin
Details to be confirmed
Hot spot B | Details to be confirmed
Host to be confirmed
Next, hear a series of quick-fire pitches about new products that could revolutionise your service, proposition or business.
11:45
Show-and-tell | Novidea
Are legacy Systems preventing you from delighting your customers?
Ian Cohen, Business Development Executive, Novidea
11:55 – 12:15
Show-and-tell | Details to be confirmed
Speaker to be confirmed

Finally, get an exclusive sneak peek at what Insurance Times’s research has uncovered about insurer performance and what brokers predict for the future.
12:15
Research reveal | Uncovering the best and worst of insurer service
Savan Shah, lead researcher, Insurance Times
12:40
Networking lunch
Session 3 | Hot spots, show-and-tell and the future of broking explored
Tailor your agenda by choosing from one of two in-depth workshops on industry hot topics, hosted by our expert partners.
13:40
Hot spot C | Details to be confirmed
Host to be confirmed
Hot spot D | Details to be confirmed
Host to be confirmed
Next, hear a series of quick-fire pitches about new products that could revolutionise your service, proposition or business.
14:20 – 14:50
Show-and-tell | Details to be confirmed
Speaker to be confirmed

Finally, get the inside scoop on what the Government thinks of insurance with a keynote exploring the evolving political landscape and what it means for your future success.
14:50
Keynote address | A parliamentary perspective on the future of insurance
Craig Tracey, Member of Parliament, North Warwickshire & Bedworth, co-chair, All Party Parliamentary Group on Insurance and Financial Services
15:20
Networking break
Session 4 | Empowering innovation and entrepreneurialism
15:50

Panel discussion | Can brokers become digital crowd pleasers without losing their identity?

At its heart, insurance broking is all about advice and service: helping customers properly assess their needs, finding a great value product, and being there when it matters. Can brokers still do that in an online environment, or are some compromises inevitable? This panel explores three main themes:

  • Can brokers truly embrace digital while emphasising face-to-face relationships?
  • Which digital channels add the most value in which parts of the customer journey?
  • Large or small, personal or commercial, how can businesses define their next steps?

Ernesto Suarez, chief executive, Halo Insurance Services
Jon Newall, principal, Lockyers
Grant Georgiades, director, Plan Insurance Brokers

16:30
Fireside chat | What does it mean to be a broker? The start-ups disrupting the status quo
Unhindered by legacy technologies and mind-sets, new brokers have the potential to fundamentally reshape the world of insurance. But what will it take for them to succeed in our crowded, mature marketplace? Insurance Times sits down with broking start-up experts to explore the key challenges these companies face and the factors determining their future success.
Jodi Cartwright, chief executive officer, Tock
Paul Dickson, chief executive officer, Innovation Broking
Michael Muzio, chief executive officer, now4cover
17:00
Keynote address | Find your unique
Discover how to find your unique and stand out in an increasingly crowded market. The founder of Bulldog Skincare For Men, Simon Duffy, MBE transformed his start-up company into a global brand with its products listed in 17,000 stores worldwide. An expert on creative marketing and branding, Simon knows the model for success and will share his story.
Simon Duffy MBE, founder, Bulldog Skincare for Men
17:30
Goodbye from BrokerFest
Martin Kornacki, brand editor, Insurance Times
Programme and speakers correct at time of publication but subject to change

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Brokers

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All others

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Available until 20/01/17

Sponsors

Do you understand brokers’ pain points? Can you help them develop their business and plan for the future?
Find out more about the benefits of sponsorship and how to get involved.

Thanks to this year’s sponsors:

MS Amlin

Novidea

uk-general

Find out more

Venue

Grand Connaught Rooms
61-65 Great Queen Street
London
WC2B 5DA

How to get there

Please click here for more information on getting to the venue.

Contact us

Sponsorship

Marcus Lochner
head of events sponsorship
020 7618 3064
marcus.lochner@nqsm.com

Event management

Mandy O’Connor
head of event operations
020 7618 3492
mandy.oconnor@insurancetimes.co.uk

See what delegates have said about other
Insurance Times events

Varied and informative – Insurance Times knows how to deliver
Ray Johnsonbroker/principle, Independent Insurance Services
A really educational day
Tony Knightmanaging director, Knightsure Insurance Brokers
A really well-organised event blending great strategic discussions with useful takeaway insights
Grant Georgiadesdirector, Plan Insurance Brokers
A very well organised event with excellent – and provocative – content and discussions
Tony Parkerexecutive director (private clients), Jelf