Inspiring stories and views from the top
Frank conversations and open debates
Interactive workshops for in-depth learning
Informal sit-downs with intimate interviews
Fast paced pitches and visual demos
Time to make connections and build relationships
Martin Kornacki, brand editor, Insurance Times
With 35 years of experience in the insurance industry, Mike led the reorganisation of Lockton and the recruitment of a new leadership team, following the formation of Lockton International. Since then over 500 new associates have joined the company, making it the world’s largest privately held insurance brokerage firm. In his opening keynote, Mike will explore the state of the broking nation and look at how we can design a blueprint for broking success.
Mike Hammond, chairman – international operations, Lockton Companies
Keynote address | Delivering fair customer outcomes in insurance broking
Michael will discuss FCA expectations on delivering fair customer outcomes in insurance broking
- FCA areas of focus
- 2016 lessons learned
- Forward looking agenda
Michael Sicsic, head of department – general insurance and retail, FCA
Panel discussion | Distribution disrupted: surviving and thriving in turbulent times
- Are we about to see a new wave of consolidation? Who will win and who will lose?
- The aftereffects of M&A: are brokers losing their personality?
- Struggling on – and near death? What is the future for personal lines broking?
- What must brokers do now to respond effectively to direct commercial entrants?
- How can the industry work together to focus customers on advice, not price?
- What scope remains to cut costs while retaining service excellence?
- What role can insurers, networks and partners play in helping brokers differentiate?
- How can the industry continue discovering and nurturing talent to secure its future?
Martin Oliver, managing director, Gallagher Insurance Solutions
Paul Knowles, chief executive officer, JLT Specialty
Nick Houghton, group managing director, J.M. Glendinning Group
This clinic hosted by MS Amlin will explore opportunities and challenges for brokers transacting SME products in a digital market. Experts from MS Amlin will be discussing the evolving role of brokers, emerging risks and how best to serve clients in a highly competitive and increasingly crowded industry.
Ian Cook, head of UK sales and distribution, MS Amlin
Grant Thompson, product lead, UK commercial, MS Amlin
Hot spot B | What next for cyber in commercial lines?
Exploring the key issues for cyber insurance in commercial lines, this session will discuss:
- What issues are clients facing?
- What claims would be covered?
- What should the claims process look like?
- Cyber crime? Is this separate – what’s cyber crime versus cyber?
- What next for those in the industry?
Craig Watson, lead financial risks underwriter, RSA
If your data is scattered across fragmented legacy systems, you are undoubtedly missing opportunities and losing revenue – not to mention wasting time. In this session, we’ll showcase how some brokers have transformed how they do business by embracing a data-driven solution and adopting simple tools for improved client engagement and business intelligence.
Ian Cohen, Business Development Executive, Novidea
As the UK SME market becomes more and more facilitised, are your needs as a broker being fully met by Insurers?
Probitas will talk about some of the key differentiators for brokers in this space and how a scheme can be tailored from grass roots to give the right breadth of scalable proposition.
Mark Pearce, senior underwriter, Probitas 1492
Richard Beaumont, senior underwriter, Probitas 1492
Discover the latest developments in cloud software and how to ensure your data is secure. We will help you identify the standard security features which any cloud provider should offer, and the more advanced features from high quality providers. Plus, learn more about modern insurance software and its benefits.
Alex Williams, Divisional Director of New Business Sales, Transactor
Join Savan to discover the latest findings to emerge from the annual Insurance Times ‘Broker Service Survey’. As with previous BSS reports, this latest BSS shows that the more specialist insurers and underwriting agencies have out-performed their more mainstream competitors. In such a competitive market where insurers are trying to persuade you every day to place business with them it is only right to place your business with insurers that match your expectations.
Savan Shah, lead researcher, Insurance Times
Personal lines cyber insurance insight from UK General Insurance and Munich Re are exploring the changing face of insurance. More products are distributed online than ever before and consumer habits are changing with the increasing need for transparency from their providers. With more transactions happening online and data readily available, what are consumers doing to protect their data?
Karen Beales, managing director, UK General Insurance
Tim Marshall, cyber underwriter, Munich Re
Alonso da Silva, cyber expert, Munich Re
Hot spot D | The 2017 broker: professional or middle man?
John Warburton from Konsileo gives a preview of his own firm’s technology and some findings from a forthcoming CII report being conducted with accounting firm PKF Littlejohn into the future of broking. He will use these data points to lead a discussion on four key questions that affect all insurance brokers today:
1. What will the 2027 client expect from insurance brokers?
2. What should the 10 year technology trajectory of brokers be?
3. What will the 2027 profile of employees in broking be?
4. What do these developments mean for the 2027 insurance broking firm?
John Warburton, CEO and co-founder, Konsileo
How do the “best of the best” achieve organic growth?
No matter whether you are a one man band, a large regional independent or a national broker, if you want to find out the answer on what the best of the best do to achieve Organic Growth then please come along.
Richard Pitt, chief network officer, Broker Network
The insurance industry is getting tougher and tougher due to new regulations, low interest rates and technology changes making it increasingly difficult for insurance brokers to grow their profit. Hear about how PremFina helps brokers with their technology-driven platform that allows brokers to invest surplus funds into their premium finance book to fully fund or part fund their premium finance book.
Mark Foley, sales executive, PremFina
Banks are under increasing pressure and although the financial markets are marked by significant volatility there is plenty of money about. Will this liquidity last and should you take advantage of it? Moreover, how may stakeholder interests be aligned and successfully managed in this new environment?
Bill Cooper, managing director – global head of insurance and specialist finance, Lloyds Bank
Panel discussion | Can brokers become digital crowd pleasers without losing their identity?
At its heart, insurance broking is all about advice and service: helping customers properly assess their needs, finding a great value product, and being there when it matters. Can brokers still do that in an online environment, or are some compromises inevitable? This panel explores three main themes:
- Can brokers truly embrace digital while emphasising face-to-face relationships?
- Which digital channels add the most value in which parts of the customer journey?
- Large or small, personal or commercial, how can businesses define their next steps?
Ernesto Suarez, chief executive, Halo Insurance Services
Jon Newall, principal, Lockyers
Grant Georgiades, director, Plan Insurance Brokers
Unhindered by legacy technologies and mind-sets, new brokers have the potential to fundamentally reshape the world of insurance. But what will it take for them to succeed in our crowded, mature marketplace? Insurance Times sits down with broking start-up experts to explore the key challenges these companies face and the factors determining their future success.
Jodi Cartwright, chief executive officer, Tock
Paul Dickson, chief executive officer, Innovation Broking
Michael Muzio, chief executive officer, now4cover
Discover how to find your unique and stand out in an increasingly crowded market. The founder of Bulldog Skincare For Men, Simon Duffy, MBE transformed his start-up company into a global brand with its products listed in 17,000 stores worldwide. An expert on creative marketing and branding, Simon knows the model for success and will share his story.
Simon Duffy MBE, founder, Bulldog Skincare for Men
Martin Kornacki, brand editor, Insurance Times
Do you understand brokers’ pain points? Can you help them develop their business and plan for the future?
Find out more about the benefits of sponsorship and how to get involved.